The Importance of Web Hosting Uptime

Posted by – January 7, 2010

What is the importance of web hosting uptime? The uptime factor refers to how often your website is accessible to the public. You have to understand that some businesses are so dependent on e-commerce and web marketing, that just a few minutes of downtime (in which the website is unavailable) could cost thousands of dollars in losses.

Therefore, website uptime is a major issue for some companies. Remember that you usually only get one chance to interest an online customer. If that user sees that your website is down he or she may conclude that your company is out of business or not really up to par when it comes to e-commerce. That person’s interest is lost, presumably forever. Frequent downtime reflects poorly on the reputation of a company, especially if that company is selling technology-related products. Honestly, how much faith in a website can a customer have if they apparently can’t manage to keep their own site online?

If your business plan calls for a great deal of online sales or for massive traffic then this feature is very important. Additionally, if you only have limited traffic but are marketing your services to people across the world, then this feature will be important, because of differing time zones.

Most competitive companies offer an uptime percentage of about 99%, and some as far as 99.9%. In addition to an uptime guarantee take note of the company’s attitude towards customer satisfaction. If there is something wrong with your website, then any downtime resulting will not count against the standard 99.9% uptime rate. However, technical difficulties can knock out a website for hours or even days. Make sure that the company you work with has customer support, technical support, and hopefully a phone line that is available 24 hours a day.

How do you go about choosing a web hosting company? It seems as if every company out there claims to have high uptime rates. There is not really a way to verify uptime on your own. Rather, you can get this information from review sites that offer detailed analysis of many top web providers. There are even some websites that now offer uptime tracking for online viewers interested in a web hosting service.

If you want to professionalize your company and ensure that uptime is never a problem, then look for better quality services that guarantee a 99.9% uptime percentage and have the positive reviews to back up their claims.

Leon Belenky
http://www.articlesbase.com/web-hosting-articles/the-importance-of-web-hosting-uptime-740908.html

18 Comments on The Importance of Web Hosting Uptime

  1. jaehawk says:

    so your spending money to get traffic to you site? or what site? i do not get it. cuz you took those urls what are those urls for?

  2. Seriously! The #Azure SDK Web Deploy feature can only be used with a Single Instance? The SLA requires 2 for uptime guarantee!

  3. chieko says:

    it's weird you should say this…i have a friend who's atheist and we go to the movies together. the last 3 times we've gone to the movies, the movie experiences "technical difficulties"…and we end up either getting a refund or a ticket to another movie…

    so weird…now we just rent dvds…so far, so good

  4. rahularora says:

    [Update : Infibeam does not have a proper order search mechanism. I went to their site checking my OrderID and it’s showing that I haven’t ordered anything in the last month. It, however, is listed on their email which was sent on April 28. No email from infibeam in ur inbox, no OrderID. Wow! ][Update 2 : AFLwiz, the courier service is owned by FedEx. Received a call from their head-office. They apologized for the goof-up. I appreciate it. But, no response from Infibeam yet. Even if the goof-up was because of the courier service, Infibeam is responsible for it. [...]

  5. TMCnet-News says:

    RT rel=”nofollow” Apache updates: $0. A copy of metasploit: $0. A month of downtime: over $1bn. There are some things money can’t buy..

  6. Edward R says:

    Never dealt with them.

    To the major question: yes, you can keep your domain. You have to tell the registrar where it's moved – the new host will tell you the nameservers – but it's nothing complicated.

  7. Laritaucjos says:

    What is the best web hosting company and what does a web host do …: I would recommend you go to a web hosting …

  8. Anonymous says:

    “I guess it’s just economics. The Mint saw how fast the 2009 and 2010 platinum coins sold out, so they will keep raising the mintage level until they find one that will not sell out so quickly.”

  9. scottread1 says:

    IT guy here! I agree with admiralnorman that your work time is to valuable to waste on WoW. Reddit is ok because it can only actually hold your interest for a little while (in my experience anyways). If you’ve really got that much downtime though I’d test the waters. If you’re in a small company I doubt they’ve got application logging or blocking. If they do, there’s probably one person managing it and I doubt they’d notice. If you work for a very large company don’t do it at all. Huge IT departments usually identify ‘time wasters’ like facebook and [...]

  10. For a guy who doesn't know if hes had 3 or 4 girls, you seem pretty picky for a "conservative" guy.

    Alot of dudes would be more than happy in your spot, and thats legit.

  11. Greg C says:

    I just spoke with Yahoo! customer care. Today, July 22nd 2006, Yahoo! experienced an outage which caused intermittent login issues for Yahoo! Messenger, Yahoo! Voice, and some Yahoo! Mail users. While it wasn’t an issue to login to Yahoo! Answers and ask about the outage, some Yahoo! sites/products were affected. This issue is now resolved and you can now login.

  12. says:

    MarbleHost.com is a web hosting service provided in conjunction with LiquidNet Ltd., a UK-based company, which is a pioneer in developing innovative online solutions. Our web hosting company aims at providing a large number of professional services in the following fields of activity: web hosting, domain registration and quality customer support.]]>

  13. This in the wrong section. Aside from whether any of what you allege is true or not, didn't they pretty much agree to take doing what the government told them when they went to the government for tax payer hand outs as a private company that had failed to make a profit and mismanaged itself? That would appear to be part of the price tag for being a business failure and then going to government and tax payers to bail you out. You can't claim to be private business while taking public funds because you can't make it as a [...]

  14. BaByHuEy_10 says:

    I hate people who offer things on “Pawn Stars” & say “it’s been in the family too long” when they learn they can’t get thousands of dollars.

  15. Shawn F says:

    You should be honest with your psychologist and psychiatrist. They can help you get into the best treatment. If you don't like your particular doctors, get a new one. It sounds like hospitalization might be a safe place for you to sort things out. Do it now!

    I got someone admitted once. I took her to the emergency room and said she needed to be admitted. When they refused, I said that I wasn't taking her home and they needed to admit her. They called more people in to talk to her and finally transferred her to a hospital. She [...]

  16. You just posted this cowboy you were told Mr Churchill called it a ''special relationship'' are you O K whilst boy do you want me to call someone for you?

  17. kris10 says:

    if you are just doing this as a temporary thing until apple come outs with something you like get the shuffle. personally i don't like it but its your choice.

    here is a link that helps you see all the ipod specs and prices for all ipods side by side

    this should help you compare all of them at once.
    i say you should get the new, i think its 3rd generation, ipod nano. the video one. this is in-expensive and holds all of your music.

    but if you are patient (unlike me lol) wait until around next summer because [...]

  18. NatalieRichy says:

    So a man paints the walls of the Facebook HQ, gets paid in thousands of dollars worth of shares.. Now the shares are worth $200m.. Wow..

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